What's the future of retail?
The lives of consumers have changed dramatically. 2017 marked the step change in awareness of Zero UI (User Interface), and 2018 looks set to solidify voice assistants like Amazon Alexa as the retail technology trend that could have the biggest impact on retailers and consumers alike. It's time retailers faced up to the new ways that consumers are shopping and adapt or die.
The Future of Retail special report, published in The Times, delves into what it takes for retailers to survive and thrive in the digital age. Social shopping is on the rise as Chinese instant messaging goliath WeChat presents a huge opportunity for retailers, while consumers are becoming increasingly mindful of the impact their purchasing habits have on the environment. Also featured is an infographic documenting smart shopping and automation in retail, as well as an article on the need for department stores to adapt or face possible extinction.
To prepare for the future, you need to understand what it might look like. Download this report to help you connect the dots.